Full Schedule

As associations respond to rapidly shifting workforce and economic developments, our staff and members are spending less time face-to-face than ever before, leading workplace belonging expert Smiley Poswolsky to make the case that the future work is human connection. In this timely, inspiring, and highly actionable presentation, Smiley will share how association professionals can attract and retain top talent across all generations, reignite human connection, and increase team engagement by creating a culture of belonging for our employees, our members, and at our meetings and events. Smiley will share actionable tools for association professionals to foster employee engagement and support our people with the challenges of the new world of work including generational differences, hybrid work, flexibility, inclusion, psychological safety, well-being, and the impact of AI. At the end of this presentation, you will have an easy-to-use action-based toolkit to create a culture of human connection for your team and your members, and become a leader in the future of the association industry.

The Brunch Keynote is available with live captioning and in Spanish via live human translation. Attendees can access both services via a smartphone app. Attendees wishing to use live Spanish translation must bring their own headsets.