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Attendee FAQs


General Information

Monday, May 20, 2024 through Thursday, May 23, 2024. 


The VETS24 Conference will be held at the Rosen Centre, 9840 International Drive, Orlando, FL 32819. All NVSBC hosted activities and events associated with the VETS24 Conference will be located on the hotel property. More information about travel can be found here!


An overview of what is taking place on each day at The VETS24 Conference can be found here


This year's conference will be an in-person only event that will be held at the Rosen Centre in Orlando, Florida.   


The event is being held in-person only at the Rosen Centre in Orlando, FL. There will not be recordings available. 


The dress code is business casual. 


Please find current Health & Safety information here


NVSBC will publish an attendee list which will only include contact information for individuals as they have indicated on the registration form.

This list is for contacting individuals and for a one-time marketing effort to promote your booth. It should not be used for future marketing efforts.  

It will be located in and can only be accessed by registered attendees in the Attendee Service Center (ASC). Your password can be found in your registration confirmation e-mail. Please note that if any company reaches out to you about an Attendee List, that it is spam. The Attendee Service Center is the only location where you can access the Attendee List.


There could be many reasons why you haven't received any information from us and in order for you to have a positive conference experience, we need to fix it! We send e-mails from two databases - registration and membership.  

Are you in VetFedConnect? Both members and non-members of NVSBC receive marketing e-mails via VetFedConnect about conference and advertising opportunities - including alerts as to when registration is open for particular events.  

Is your profile up to date? If your contact information is not up to date, our marketing e-mails could be going to an inactive address.  

Are you the booth contact (i.e. the name associated with the booth) that registered for your company's space? Sometimes due to company turnover, we find that we send e-mails to an address that is no longer active. You must contact vets24@nvsbc.org in order to change the booth contact for your company. This is only an issue if you are already registered for this event.  

Are our e-mails going to your junk or SPAM folder? You may have to identify the "NVSBC," "goeshow," and "The Expo Group" domains as safe in order to receive our e-mails. Please ask your IT department how to do this.  

If you are worried that you are missing something, please make sure you check the conference website. Most of the time, the information that we send in e-mails can also be found there. 


When you participate in an NVSBC event or program, you enter an area where photography, audio and video recording may occur by our staff, our vendors and/or members of the media. By entering the event premises, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purses by NVSBC and its affiliates and representatives. Images, photos and/or videos may be used to promote similar NVSBC events in the future. You release NVSBC, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or sound recordings. By entering the event premises, you waive all rights you may have to any claims for payment or royalties in connection with any use, exhibition, streaming, web casting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, web casts or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by NVSBC or the person or entity designated to do so by NVSBC. You have been fully informed of your consent, waiver of liability, and release before entering the event. 


Taking photographs or using video equipment other than for personal use at The VETS24 Conference is prohibited and violators will be removed from the premises. Only the official photographer will be authorized to take photographs.   


Attendee Registration

Registration is open for all Attendees, Exhibitors and Sponsors! Please note that purchasing a sponsorship or exhibit booth does not bypass the registration process. All individuals that plan to attend the VETS24 Conference will need to register.

  • If you are an Attendee that is not associated with a sponsorship, exhibit booth or speaking engagement, please go to the Attendee Registration Form to register.
  • If you are a Sponsor or Exhibitor, please login to the Sponsor / Exhibitor Service Center to complete your booth staff / complimentary registrations. Your sponsorship / booth point of contact will have the login credentials for this service center.
  • If you are a Speaker, you will receive your credentials via an email invitation. Please then login to the Speaker Service Center to complete your registration.


Housing information can be found here


No, you do not need to be a member of NVSBC to attend The VETS24 Conference. However, attendees who are employees of NVSBC member organizations do receive benefits including a discounted registration fee.  

The option to become an NVSBC member organization is available through the Registration process. If you have questions about NVSBC member types, you can visit our website or email us at vets24@nvsbc.org


Registration pricing can be found here! 


The Early Bird discount offer is available through 2/23/2024. More information about pricing can be found here!


The VETS24 Conference will not have any guest/spouse registrations or offerings. 


No. While families are more than welcome at the hotel property, we kindly ask that all individuals onsite during VETS24 Conference events are eighteen (18) years of age or older. There are no exceptions to this policy.   


No. Only service animals are permitted.   


If you do not see your member record in the registration system, please try the following: 

  • Refresh your browser 
  • Register in an incognito browser 
  • Clear your browser cache and cookies 
  • Register with a different browser 
  • Register on your phone 


Online registration will stay open until the end of the conference until we reach capacity at which point we will close registration. 


We accept credit cards (Visa, American Express, Mastercard), ACH, and check payments. 
 
Please make checks payable to NVSBC Education Foundation and indicate the invoice # within the check memo. Please also include a copy of the invoice. 
 
ORGANIZATION ADDRESS: NVSBC Education Foundation, 6800 Lake Edge Way, Mineral, VA 23117 
 
PAYMENT REMITTANCE ADDRESS: NVSBC, Attn: Scott Jensen, P.O. Box 476, Mineral, VA 23117 


To retrieve your registration invoice/receipt, please login to the Attendee Service Center. Your login information is located in your confirmation email. 


Cancelations will be accepted through COB (5:00 pm EDT) on April 23, 2024, and must be received in writing, to vets24@nvsbc.org. Registration fees will be refunded in full minus a handling and processing charge of $100.00 for individual registration. If you are a government employee or your registration fee is $0.00, you will not be charged a cancelation fee if you cancel. NVSBC regrets that refunds cannot be issued after April 23, 2024. You may transfer your registration to a colleague if circumstances prevent you from attending the event.    


To transfer your registration to someone else in your company, please login to the Attendee Service Center and select ASC-Registration Edit on the left navigation. Select the Attendee Substitution button which will take you to the registration form. From there you can register the person who will be in attendance at the conference. Please reach out to vets24@nvsbc.org if you have any questions or need further assistance.   


Participant contact information will be part of a database only accessible to NVSBC.  

Participant contact information will be published in a list of conference attendees. During your online registration process, you received the option to opt-out of the public list. 

Participant contact information will be used to circulate announcements of future VETS24 Conference events.  

None of the agencies/companies associated with the Conference coordination accept responsibility for damage to or loss of an attendee's personal property.