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Q. How many Continuing Professional Education (CPE) or Continuous Learning Point (CLP) credits will I receive from this event?

You have the opportunity to receive over 60 CPE/CLP credits through live and OnDemand World Congress sessions virtually or In-Person. Please note that individuals may receive more depending on what they register for, ie. National Education Seminar. You will need to be present in a session for at least 45 minutes in order to receive credit for attending.


Q. What happens if I cannot attend in-person or get sick prior to World Congress?

We understand that circumstances change and will switch your registration to virtual and will refund you the difference between the in-person and virtual registration with written notice at least 24 hours prior to July 25.

Q. Are sessions recorded?

Yes! All regular general sessions and most breakout sessions will be available for replay. Special sessions such as Exchanges and in-person only breakout sessions will not be recorded. 
Session replays will be available 72 hours after the session in the World Congress Virtual Platform. Go to the Auditorium and select a session to view the recording. The platform will remain accessible until August 27, 2021.

Q. Can I download slides?
Yes! Speaker presentations can be accessed in each session description on the Agenda under Handouts. 


Q. How long will I have access to the virtual platform?

Both virtual and in-person registrants will have access to the virtual platform, including session replays to earn additional credits for 30 days after the event ends on July 28, 2021.  The platform will remain accessible until August 27, 2021.

Q. Can I earn credit for watching session replays?

Yes! You will receive education credit for watching session replays as you would for live sessions. Your certificate of completion will automatically update your cumulative credit total after you finish watching a session replay. 

Q. How will I receive my certificate of completion?

Virtual Attendee: Your participation will be recorded automatically when you enter sessions and you will earn credit for that session once it ends. To access your certificate of completion, go to the Attendee Lounge within the Virtual Platform, and click on the Certificate menu option. You can also access it in the Attendee Service Center. You will receive one overall certificate of completion for this event with a cumulative credit total. Your credits will be transferred to your NCMA account after the virtual platform closes on August 27, 2021. 

In-Person Attendee: Scan the QR code on your badge as you enter the session room. Your participation will be recorded and you will earn credit for that session once it ends. To access your certificate of completion, login to the Attendee Service Center and click on the Certificate menu option. You will receive one overall certificate of completion for this event with a cumulative credit total. Your credits will be transferred to your NCMA account after the virtual platform closes on August 27, 2021. 

Q. I have a disability and need special accommodations. How can I ensure accessibility?  

Please indicate your need for special accommodations when registering for World Congress and NCMA will contact you to ensure your reasonable requests are met. Every effort will be made to accommodate advanced requests and day-of requests may be delayed.  

Q. Is membership included in my registration?  

Individual and group nonmember registrations include a one-year membership to NCMA. Your membership term will run from August 2021-July 2022.  Memberships will be activated after World Congress, no later than August 31, 2021.  

Q. Who can I contact about questions regarding my NCMA membership?  

Please contact or call 800.344.8096 and choose option 1 to speak to a Member Advocate. 


Q. What are the technology requirements to attend this event?

To prepare for World Congress 2021, make sure your technology is compatible with eShow virtual event platform.

  • Browser: Make sure you are using a compatible browser such as Google Chrome or Mozilla Firefox. Safari, Internet Explorer and Edge are not compatible with our systems.
  • WiFi/Internet: You will need a high-speed, internet-connected device. At least 20Mbps download speed is recommended for the best experience.
  • Security Restrictions: Check with your company’s IT department to ensure you don’t have any pop-up blockers or spyware installed that would limit your access to the event.
  • Webcam and Mic: If you would like to participate in 1:1 appointments and networking with other attendees, speakers or exhibitors, you will need to have a working webcam and mic.

System Requirements Check and Troubleshooting Tips: 

  1. Please ensure you review the System Requirements Checklist prior to the event to ensure you can successfully participate online.    
  2. Review Firewall/Proxy Troubleshooting Guide if you are having issues with the platform. 
  3. Complete BigMarker System Check 
Other requirements to keep in mind:  
  1. The event platform is compatible with laptops, desktops, tablets, and smartphones.   
  2. No VPN  
  3. Clear cookies/cache  
  4. Check your internet speed    
  5. Close any other applications on your computer if you experience difficulties during the event as they can slow down your connectivity.  

Q. Do I need to install or download anything to attend the event?

Download the NEW NCMA mobile app to get access to the event right in the palm of your hand! Search for "NCMA Meetings" in the App Store or Google Play. 

There is no need to download anything to access the eShow virtual platform. The event will automatically open in a web browser. If windows do not open automatically, be sure to double-check that pop-ups are allowed in your browser.


Q. What is NCMA doing to ensure a comfortable and safe event environment?

We are working extremely hard to create a comfortable and sanitary environment for all attendees. Working closely with the Gaylord Rockies and the Marriott’s Commitment to Clean, we will be implementing health screening for attendees, speakers, and staff, redesigning space to facilitate proper social distancing, providing hand sanitizer stations, providing individually packaged nourishment, and increasing cleaning and disinfection frequency.

Your well-being is NCMA’s #1 priority. Here’s what we’re doing to protect you:  

  • Hand sanitizer stations will be available throughout the event. 

  • Social Distanced Seating. Current distancing guidelines will be followed for the set in each session room and in all open spaces. There will be seating based on comfort level in all large general session and breakout rooms.

  • Mask Policy: If you are fully vaccinated, you will not need to wear a mask in the NCMA event space. All other participants will need to wear a mask in the designated areas of the event. All participants will need to follow local guidelines and while traveling to include ground transportation, airports, and transportation. 

Q. What happens if I do not feel safe attending after registering for In-Person or get sick prior to World Congress?

We understand circumstances change and will switch your registration to virtual and refund you the difference between in-person and virtual.

Q. How do I volunteer for World Congress?

If you would like to volunteer for World Congress, please visit here for more information and to submit your application by June 11, 2021. Assignments will be made based on your location (virtual or in-person), comfort with technology, event-based needs, and arrival/departure dates provided in the application. For your dedication to NCMA, you will be given a $200 credit on your registration once you complete your assigned four-hour shift. Any applications received after June 11 will be considered based on shift availability.

Exhibit Hall and Career Fair

Q. How do I access the Exhibitor Showcase?

The Exhibitor Showcase will be located throughout the hallways of the event space. Make an appointment through the mobile app or virtual platform to meet with an exhibitor in-person. 

In-Person Show Hours:

  • Sunday, July 25: 5:00 PM - 7:00 PM
  • Monday, July 26: 7:00 AM - 3:00 PM
  • Tuesday, July 27: 7:00 AM - 3:00 PM

Q. How do I access the Virtual Exhibit Hall?
You can access the Virtual Exhibit Hall in the World Congress Virtual Platform. Login using your registered email and password. If you do not remember it you can reset it via the “forgot password” function. Click on the Exhibit Hall tab in the top navigation menu. You will be able to visit exhibitor’s virtual booth, add their info to your eBag, and save contact info. You will also be able to make 1:1 appointments with exhibitors. 


Virtual Show Hours:

Monday, July 26 

  • 7:00am – 8:00am 
  • 9:15am – 9:45am 
  • 10:45am – 11:15am 
  • 12:15pm – 1:30pm 
  • 2:15pm – 2:45pm 

Tuesday, July 27 

  • 7:00am – 8:00am 
  • 9:15am – 9:45am 
  • 10:45am – 11:15am 
  • 12:15pm – 1:30pm 
  • 2:30pm – 3:00pm 
Q. What is the Virtual Career Fair?
The Virtual Career Fair is open to the public and connects you with who is hiring in the contract management field. You will be able to learn more about organizations and view their current job openings. During live Career Fair hours, listed below, you will be able to engage in 1:1 chats with recruiters. 

Sunday, July 25, 12:00 PM - 2:00 PM MDT


Day-Of Support

Q. Where can I go for one-on-one support?

We are here to help! You have a couple of options:

Virtual Attendees:
  1. Visit the Help Desk located in the World Congress Virtual Platform for live chat support. You can also join a Zoom call to speak to a representative. 

  1. Email us at 

In-Person Attendees:

Visit us at the Registration desk located on the 1st floor in the Spruce lobby near FedEx.

Virtual and In-Person Help Desk Hours:

Monday, July 26 

7:00 AM – 4:00 PM MDT 

Tuesday, July 27 

7:00 AM – 4:00 PM MDT 

Wednesday, July 28 

7:00 AM – 12:30 PM MDT 



Q. Who do I contact for Sponsorship Opportunities?


Blake Boynton

Business Development Manager

National Contract Management Association

Office: 800-344-8096




Q. How do I speak at World Congress?

The call for presentations for World Congress 2021 is closed. The Call for Presentations for World Congress 2022 in Chicago, IL will open in early to mid-2022.

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