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Q. How do I access the Virtual Platform and join a Live Session?
Please click here to download an instructional PDF on how to access the Virtual Platform and join a Live Session. 

You may also refer to the YouTube video below.

Q. How do I claim education credit?
All attendees must perform the sessions evaluations to earn education credits. In order to claim your credits for your certificate of attendance you can visit the Attendee Service Center OR use the Mobile App to rate the sessions.

In the Attendee Service Center, click on the Session Evaluations and Credits and then on the Start button and answer the questions that will appear in the dropdown window for the sessions you attended live or watched on Replay. Once this is done, you will see a date where the start button used to be which confirms your completiton. Your Certificate of Attendance will update after you make your selections.

In the App you will have to sign in to rate the sessions under My Planner. The login is your email and the password you will receive from NCMA. Tap on the Agenda from the Navigation Menu and click on the title of your attended session. Once in the session, click on the Rate box (it looks like a clipboard) on the top right and answer the questions.

All evaluations must be performed by December 7th, 2023. * Evaluations are available once the sessions happen in real time during the conference thus you can only rate a session after the session has ended. 

Q. How do I self-report for Continuing Professional Education (CPEs)?
Please click here to download an instructional PDF on how to self-report CPEs.

You may also refer to the YouTube video below.

Q. How many Continuing Professional Education (CPE) or Continuous Learning Point (CLP) credits will I receive from this event?

In-Person Attendees: Earn up to 22.2 CPE/CLP credits through live and recorded replays of GCMS sessions.

Virtual Attendees: Earn up to 16.2 CPE/CLP credits through live and OnDemand GCMS sessions.

The total credits earned is based on your actual session attendance. Only hybrid sessions will be available for replay. 

Q. How can I tell which sessions are offered in-person only or hybrid?
On the Agenda page, look for the hybrid tag on the session description.

Only hybrid sessions will be recorded for Replay in the GCMS virtual platform. In-person only sessions will not be recorded for Replay.

Q. Is there an Employer Justification Packet?
Yes, download it

Q. Are sessions recorded?

All regular general sessions and select breakout sessions will be available for replay. Special sessions such as Exchanges, Unconference, Hackathon or in-person only breakout sessions will not be recorded.

Session replays will be available 72 hours after the live sessions in the GCMS Virtual Platform. Go to the Auditorium and select a session to view the recording. The platform will remain accessible until December 7, 2023.

Q. Can I download slides?
Yes! Speaker presentations can be accessed by logging into the attendee center, then accessing the virtual venue, clicking on the session title, where it shows info about the session, then scrolling down to the section labeled "handouts".

Q. How long will I have access to the virtual platform?

Both virtual and in-person registrants will have access to the virtual platform, including session replays to earn additional credits for 30 days after the event ends on November 7, 2023. The platform will remain accessible until December 7, 2023.

Q. Can I earn credit for watching session replays?

Yes! You will receive education credit for watching session replays as you would for live sessions. You cannot receive credits for watching the same session multiple times.

Q. How will I receive my certificate of completion?

You must evaluate all the sessions attended or Replays watched by logging into the Attendee Service Center or using the rate button in the Mobile App in order to receive a certificate of completion. You will receive one certificate of completion with a cumulative credit total and a list of sessions you earned credit for.

Instructions will be provided on how to do this online. Your credits will be transferred to your NCMA account after the virtual platform and sessions evaluation period close no later than December 7, 2023.

Q. I have a disability and need special accommodations. How can I ensure accessibility?

Please indicate your need for special accommodations when registering for GCMS and NCMA will contact you to ensure your reasonable requests are met. Every effort will be made to accommodate advanced requests and day-of requests may be delayed.

Q. Is membership included in my registration?

Individual nonmember registration includes a one-year membership to NCMA. Your membership term will run from December 2023-December 2024. Memberships will be activated after GCMS, no later than December 20, 2023.

Q. Who can I contact about questions regarding my NCMA membership?

Please contact Memberservices@ncmahq.org or call 800.344.8096 and choose option 1 to speak to a Member Advocate.



Q. What are the technology requirements to attend this event?

To prepare for GCMS 2023, make sure your technology is compatible with eShow virtual event platform.

Browser: Make sure you are using a compatible browser such as Google Chrome or Mozilla Firefox. Safari, Internet Explorer and Edge are not compatible with our systems.

WiFi/Internet: You will need a high-speed, internet-connected device. At least 20Mbps download speed is recommended for the best experience.

Security Restrictions: Check with your company’s IT department to ensure you don’t have any pop-up blockers or spyware installed that would limit your access to the event.

Webcam and Mic: If you would like to participate in 1:1 appointments and networking with other attendees, speakers or exhibitors, you will need to have a working webcam and mic.

System Requirements Check and Troubleshooting Tips:
Ensure you review the System Requirements Checklist prior to the event to ensure you can successfully participate online.

· Review Firewall/Proxy Troubleshooting Guide if you are having issues with the platform.

· Complete BigMarker System Check

Other requirements to keep in mind:

· The event platform is compatible with laptops, desktops, tablets, and smartphones.

· No VPN

· Clear cookies/cache

· Check your internet speed

· Close any other applications on your computer if you experience difficulties during the event as they can slow down your connectivity.


Q. Do I need to install or download anything to attend the event?

Download the NCMA mobile app to get access to the event right in the palm of your hand! Search for "NCMA Meetings" in the App Store or Google Play.

There is no need to download anything to access the eShow virtual platform. The event will automatically open in a web browser. If windows do not open automatically, be sure to double-check that pop-ups are allowed in your browser.



Q. Who do I contact for Sponsorship Opportunities?


Blake Boynton

Business Development Manager

National Contract Management Association

Office: 800-344-8096

Email: Blake.Boynton@ncmahq.org