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Policies & Procedures


Registration Fee

Each registration fee includes access to all learning activities of the virtual conference, October 15-28. Your registration also includes admission to the IAHCSMM 2021 Virtual Expo and additional educational opportunities sponsored by exhibiting suppliers. O


Payment in full is required in order to process registrations. We welcome payments in the form of check, money order, American Express, VISA, Discover and MasterCard. Purchase orders are not accepted as form of payment. Attendees who have paid for the in-person conference are not required to pay any additional fees for virtual access. BE


For all registrations received, a confirmation will be emailed to the address supplied on the registration form. If you do not receive an email confirmation within 10 business days after registering, please contact conference@iahcsmm.org. Additional information with login information will be emailed to you a few days prior to October 15.

Directory of Attendees

IAHCSMM must receive your registration no later than October 13, 2021 to be listed in the official Virtual Attendee Directory, which will be available online during the conference.R 1

Conference Update Notifications

Please be aware that by registering, you accept to receive periodic emails and mailings from exhibiting vendors and sponsors, directly related to exhibits and supplier participation for the 2021 IAHCSMM Virtual Conference & Expo.

Cancellation / Refund Policy

All in-person registration cancellations and refund requests must be made in writing and received no later than October 13, 2021.  A refund of the conference fee will be given for cancellations received by that date. No refunds will be granted for requests received after that date. Submit all cancellations to conference@iahcsmm.orgRefunds will not be given for no-shows.

In the event that the conference is canceled or postponed due to government regulation (including government regulations prohibiting travel to the city over the event dates and/or the issuance of a “Level 3 Travel Warning” by the Centers for Disease Control and Prevention that specifically advises travelers to avoid all non-essential travel to the city over the event dates), disaster, terrorist attacks in the city, civil disorder within 20 miles of the city, or other natural catastrophe, attendee will be eligible for either a full refund of their registration fee or allowance of transfer in full to the next designated conference year.