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FAQs


If I am a non-member of IAHCSMM, can I still attend the Annual Conference & Expo?

Yes, IAHCSMM offers non-member rates for attending the Virtual Conference.

What is included with my registration?

Your Virtual Attendance registration fee includes access to all learning activities of the virtual conference, October 15-28. Your registration also includes admission to the IAHCSMM 2021 Virtual Expo and additional educational opportunities sponsored by exhibiting suppliers.

Can I use a purchase order (PO) to place my order?

IAHCSMM does not accept purchase orders of any kind: payment in full is due with a registration form or when ordering online.

I live outside the United States.  How can I pay for conference registrations?

You may use a credit card or bank draft/money order drawn on US funds.

What happens if I can no longer attend the conference?

A registered attendee can either cancel their registration, transfer the registration to another individual, or transfer their individual registration fees paid toward the next scheduled IAHCSMM Annual Conference & Expo. Transfers or cancellations of registration must be received in writing no later than October 13, 2021. Submit all cancellation and transfer requests to conference@iahcsmm.org. Refunds will not be given for no-shows.

What will happen if the event is canceled due to COVID-19?
In the event that the conference is canceled or postponed due to government regulation (including government regulations prohibiting travel to the city over the event dates and/or the issuance of a “Level 3 Travel Warning” by the Centers for Disease Control and Prevention that specifically advises travelers to avoid all non-essential travel to the city over the event dates), disaster, terrorist attacks in the city, civil disorder within 20 miles of the city, or other natural catastrophe, attendee will be eligible for either a full refund of their registration fee or allowance of transfer in full to the next designated conference year.