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FAQs

When does the Early Bird registration end?

Early Bird registration for the 2021 Annual Conference & Expo is now open, and rates are available through April 30, 2021.

If I miss the Early Bird registration, can I still receive a discount?

Yes, members of IAHCSMM will continue to receive discounts on Standard Registration.

If I am a non-member of IAHCSMM, can I still attend the Annual Conference & Expo?

Yes, IAHCSMM offers non-member rates for the full conference as well as the Virtual attendance only.

What is included with my registration?

Each full registration fee includes access to all learning activities either October 9-11 or October 12-14, plus full access to all parts of the virtual conference, October 12- October 28. Your registration also includes admission to the IAHCSMM 2021 Expo, daily lunches, and an evening social event.

If you register for Virtual Attendance only, your registration fee includes access to all learning activities of the virtual conference, October 12-28. Your registration also includes admission to the IAHCSMM 2021 Virtual Expo, including additional educational opportunities sponsored by exhibiting suppliers.

What is not included with my registration?

Your registration does not include hotel accommodations or airfare.

Can I bring a guest to the Annual Conference & Expo?

IAHCSMM will not be accepting guest registrations to the 2021 Conference, in order to comply with social distancing restrictions in the state and city/convention center, as well as additional safety protocols in place due to the current COVID-19 pandemic.  A conference badge must be worn for admittance to any conference event.

Can I use a purchase order (PO) to place my order?

IAHCSMM does not accept purchase orders of any kind: payment in full is due with a registration form or when ordering online.

I live outside the United States.  How can I pay for conference registrations?

You may use a credit card or bank draft/money order drawn on US funds.

What happens if I can no longer attend the conference?

A registered attendee can either cancel their registration, or transfer the registration to another individual. Transfers of registration must be received in writing no later than September 24, 2021. The individual submitting the substitution request is responsible for any balance due associated with the substitution as well as updating any contact information for the Directory of Attendees.
All registration cancellations and refund requests must be made in writing and received no later than September 24, 2021. A refund of the conference fee, minus a $50 cancellation fee, will be given for cancellations received by that date. No refunds will be granted for requests received after that date. Submit all cancellations to conference@iahcsmm.org. Refunds will not be given for no-shows.

What will happen if the event is canceled due to COVID-19?
In the event that the conference is canceled or postponed due to government regulation (including government regulations prohibiting travel to the city over the event dates and/or the issuance of a “Level 3 Travel Warning” by the Centers for Disease Control and Prevention that specifically advises travelers to avoid all non-essential travel to the city over the event dates), disaster, terrorist attacks in the city, civil disorder within 20 miles of the city, or other natural catastrophe, attendee will be eligible for either a full refund of their registration fee or allowance of transfer in full to the next designated conference year.