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Virtual Platform System Requirements

BROWSER

Preferred Browsers:

  • Chrome Latest Release (Recommended)

  • Mozilla Firefox Latest Release (Recommended)

Other Options:

  • Safari Latest Release

  • Edge Latest Release

Not recommended:

  • Internet Explorer

OPERATING SYSTEM

SUPPORTED - Windows, MAC, Linux

WINDOWS: 10 for Best Experience (Windows 7 is no longer being supported by Microsoft , thus WILL have issues, Windows 8.1 has entered Microsoft Non-Support Window and WILL have issues)

MAC: OS X 10.6 or later

LINUX: RHEL 5.6 or later, openSUSE 11.3 or later, or Ubuntu 10.04 or later

SCREEN / RESOLUTION

Recommended: 1920 x 1080

Aspect Ratio: 16:9

You can view your browser, screen, and operating system settings at https://supportdetails.com

INTERNET SPEED

Attendees: To have uninterrupted access min. 20Mbps DOWNLOAD speed (Slower speeds can still log on but may experience issues)

Presenters/Moderators/Host/Exhibitors: 20 Mbps UPLOAD/20 Mbps DOWNLOAD speed or greater is preferred. Presenters/Moderators/Hosts with slower speeds may incur some issues.

Conduct a speed test here: https://speedof.me/

Firewall / VPN / Popup Blockers

Please make sure to turn off any active VPN connections and also disable any pop up blockers you may have enabled.

Certain VPN and firewall configurations can prevent the communication features from functioning properly.

MINIMUM REQUIREMENT: Assumed by default is that TCP ports 80 and 443 are open. Some firewall rules only allow for TCP traffic over port 443, make sure that all traffic can pass over this port. If you continue to experience issues, you may need to follow the rest of the rules below.

BEST EXPERIENCE: In addition to the minimum requirements being met, we recommend that UDP ports 1025 - 65535 be open.

WHITELIST DOMAINS

*.goeshow.com
*.goeshowcdn.com
*.digitaloceanspaces.com
*.cloudflare.com
*.liveswitch.cloud
stitch.mongodb.com
*.vimeo.com
*.vimeocdn.com
*.bigmarker.com
speedof.me

Explicit Firewall rules for your IT department:

443/tcp ALLOW *.goeshow.com
80/tcp ALLOW *.goeshow.com
443/tcp ALLOW *.bigmarker.com (v4 & v6)
80/tcp ALLOW *.bigmarker.com (v4 & v6)
80/udp ALLOW *.bigmarker.com (v4 & v6)
53/udp ALLOW *.bigmarker.com (v4 & v6)
443/tcp ALLOW *.liveswitch.cloud (v4 & v6)
80/tcp ALLOW *.liveswitch.cloud (v4 & v6)

443/tcp ALLOW OUT *.goeshow.com
53/udp ALLOW OUT *.bigmarker.com (v4 & v6)
80/tcp ALLOW OUT *.bigmarker.com (v4 & v6)
443/tcp ALLOW OUT *.bigmarker.com (v4 & v6)
443/udp ALLOW OUT *.bigmarker.com (v4 & v6)
443/tcp ALLOW OUT *.liveswitch.cloud (v4 & v6)
80/tcp ALLOW OUT *.liveswitch.cloud (v4 & v6)