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Thank You to Our Sponsors!

If you are interested in being a sponsor for ARMA InfoCon, please contact Jennifer Millett, Jennifer.Millett@armaintl.org.

2023 Schedule-at-a-Glance

 Sunday, October 8
7:00 AM - 7:00 PM    Registration Open
8:00 AM - 4:00 PM    Exhibitor Move-In
9:00 AM - 5:00 PM    Pre-Conference Workshop:Drafting IG Policies for Maximum Engagement (Full Day)
To regulate employee behaviour, organizations produce a wide variety of IG Policies. Too often, though, these documents are long and confusing and written in a way that sounds like angry parents yelling at naughty children. Getting compliance under these conditions is an uphill battle. In this hands-on, practical workshop you will explore the Interplay between IG policies and corporate culture. You will be shown a number of advanced techniques for drafting policies, standards, and procedures all aimed at encouraging buy-in from others and promoting compliance. This workshop will help equip you with the tools you need to add value to your organization by through a set of policies that meet its legal and regulatory requirements while helping to foster a culture of collaboration and respect.
9:00 AM - 5:00 PM    Pre-Conference Workshop:IGIM (Full Day)
This workshop will provide a deep dive into the changes to the IGIM v.1.2 model and in the information governance profession overall. Through the IGIM, you will learn how to connect various stakeholders of information governance; bridge policy and technology through common understanding and unified implementation; and advance your career as an information governance professional.
9:00 AM - 5:00 PM    Pre-Conference Workshop: Master Microsoft Purview Records Management
Are you ready to master records management in Microsoft 365? Don't miss this full-day workshop where we will show you how to use Microsoft Purview Records Management to manage your records effectively and efficiently. You will learn:

- Deployment best practices
- How to set up and apply retention policies and labels to your records
- Automate disposition reviews, including customization with Power Automate
- Explore features like event-based retention and adaptive policy scopes
- How to export records for transfer or other reasons
- How to collaborate with IT and security
- Other topics based on your requests!

This workshop will get you ready to take your Microsoft Purview Records Management skills to the next level!

9:00 AM - 5:00 PM    Pre-Conference Workshop: Soup to Nuts - Everything You Wanted to Know about Developing a Records Retention Schedule (Full Day)
Many aspects of developing an RRS do not appear in the literature. This session will cover lessons learned in reality as well as those that are traditionally discussed: How to Begin - know the organization''s schedule, sample communications, developing RRS project management materials (developing work schedules, whom to contact for data gathering, types of data gathering, keeping track of responses, first draft comments tracking, etc.), how to develop record series, elements to include on the RRS, citations - legal requirements, obtaining approvals, issuance and implementation. In addition defensible disposition and components of a legally acceptable records retention program will be presented. Attendees will learn the difference between a Records Retention Schedule and a Records Retention Program.
1:00 PM - 5:00 PM    Pre-Conference Workshop: Professional Development for the Information Professional (Half Day)
In this interactive workshop, we''ll present a framework for professional development. We''ll briefly review the various records and information management bodies of knowledge. We''ll compare and contrast a number of different learning options available today including conferences, certifications, certificates, and microlearning, and share information about specific programs, providers, and options for financing professional development. The bulk of the workshop will be spent on attendees using a professional development matrix to plan their learning journey based on their personal career roadmap. Attendees will also help to develop a list of professional development resources and sources. Attendees will receive a copy of the professional development matrix to continue their own individual plans and the list of resources they developed.
1:00 PM - 5:00 PM    ARMA Volunteer Leadership Training (Half Day)
Volunteer Leadership Training is an interactive training program for current and future ARMA chapter and volunteer leaders. This program provides volunteers the opportunity to learn and practice skills to support them in their roles, enhance their leadership skills, and build their networks.
5:00 PM - 7:00 PM    Expo Hall Open
5:00 PM - 7:00 PM    Welcome Reception
Kickoff your conference experience at the Welcome Reception, where you'll catch up with industry colleagues, make new friends, and create connections.  Drinks and light hors d'oeuvres available.
 Monday, October 9
7:00 AM - 5:00 PM    Registration Open
7:30 AM - 8:45 AM    Attendee Breakfast
8:00 AM - 8:45 AM    First Time Attendees Breakfast
New to ARMA InfoCon?  We've got you covered! Join your fellow first-time attendees for a networking breakfast.
9:00 AM - 10:00 AM    Opening Keynote
The ARMA InfoCon 2023 Opening keynote presentation will be delivered by Jeff Lanza, an FBI Special Agent for over 20 years, during which he investigated cybercrime, organized crime, human trafficking, and terrorism. Jeff will offer insights drawing from his years of experience.
Lanza was head of operations security for the Kansas City FBI and a graduate of the world-renowned John E. Reid School of Interviewing and Interrogation. He is a certified FBI instructor and has trained numerous government agencies and corporate clients on how to interpret and project body language for more effective interpersonal communication. 

10:00 AM - 10:30 AM    Coffee Break in Expo Hall
10:00 AM - 6:00 PM    Expo Hall Open
10:15 AM - 11:15 AM    Education Breakout Sessions
See Event Agenda for Session Information 
11:30 AM - 1:00 PM    Lunch in Expo Hall
1:00 PM - 3:00 PM    Industry Intelligence/Solutions Showcase Sessions
See Event Agenda for Session Information
1:15 PM - 2:00 PM    ARMA International and MER Conference: Together, Bringing Greater Value to the IG Community
The challenges, opportunities, technologies and regulations associated with Information Governance are ever-changing. To implement effective IG programs, organizations need to be both well informed and nimble in their approach. To help meet the needs of IG professionals, ARMA International and MER have come together to provide superior, forward looking educational content and professional opportunities for all levels of the organization.
With decades of experience between ARMA and MER, this new partnership will draw on the heritage of both organizations to fuel a richer, more coordinated and collaborative approach to education and IG program development. Come to this session to hear the leaders of both organizations describe the vision for this new partnership. With events like the MER Conference, ARMA InfoCon and ARMA Canada Information Conference working together, along with online webinars and other industry partnerships, the benefits for the IG community will be greatly accelerated. This session will help the attendees better understand the value created through this partnership while helping them identify how to best leverage it for the benefit of their own organizations. If you’ve been wondering how MER and ARMA will work together now and in the future, this is the session for you!

2:30 PM - 4:45 PM    Education Breakout Sessions
5:00 PM - 6:00 PM    Expo Hall Pub Crawl
Visit participating Business Partner booths and discuss business over yummy snacks and drinks in this time-honored ARMA InfoCon traditional event.
7:00 PM - 11:00 PM    Monday Night Fever!
This year's Monday Night Party is so hot it has a fever! Put on your boogie shoes and get ready to hustle at this 70's themed riverboat cruise event. The party starts at 7:00pm and the boat will depart at 8:00pm for a funky 2-hour cruise. There will be music, dancing, food, drinks and plenty of fun!  (There may even be a prize for best costume...show up to find out!)
The Detroit Princess Riverboard is located directly outside Huntington Place Convention Center. Transportation back to the Marriott will be available post-event.

 Tuesday, October 10
7:00 AM - 5:00 PM    Registration Open
7:30 AM - 8:45 AM    Attendee Breakfast
7:30 AM - 8:45 AM    Industry Group Roundtable Breakfasts

These sessions are interactive breakfast discussions, moderated by an expert or thought leader, and held at roundtables of up to 10 participants. These are freeform discussions, so bring your own challenges, questions, and ideas to talk through and get to know your fellow industry goup conference attendees. All roundtable breakfasts are first-come, first-served.
Below are the roundtable breakfasts being held at this time:

Room Industry Group
140 ABC Retail / Other
140 DE     Utility
140 FG Energy
141 Financial Services
142 ABC Federal Government
250 BC Legal 
260 Portside Ballroom Military / Professional Services

9:00 AM - 10:00 AM    Keynote
10:00 AM - 10:30 AM    Coffee Break in Expo Hall
10:00 AM - 4:00 PM    Expo Hall Open
10:15 AM - 12:30 PM    Education Breakout Sessions
See Event Agenda for Session Information
12:30 PM - 2:00 PM    Lunch in Expo Hall
1:00 PM - 3:00 PM    Industry Intelligence/Solutions Showcase
3:45 PM - 4:45 PM    Education Breakout Sessions
7:00 PM - 10:00 PM    Celebration of Industry at the Henry Ford Museum of American Innovation
Step into a world where past innovations fuel your imagination. Come face to face with real things that have the power to inspire, inform and engage you in ways no image or description can do on its own. Join your fellow group members and watch the history of your industry come to life! 
Round-trip transportation will be provided to/from the Marriott to the Henry Ford Museum. Drinks and light hors d'oeuvres available.

 Wednesday, October 11
7:00 AM - 3:30 PM    Registration Open
7:30 AM - 8:45 AM    Attendee Breakfast
7:30 AM - 8:45 AM    Industry Group Roundtable Breakfasts

These sessions are interactive breakfast discussions, moderated by an expert or thought leader, and held at roundtables of up to 10 participants. These are freeform discussions, so bring your own challenges, questions, and ideas to talk through and get to know your fellow industry goup conference attendees. All roundtable breakfasts are first-come, first-served.
Below are the roundtable breakfasts being held at this time:

Room Industry Group
140 ABC Airline, Travel, Hospitality/Other
140 DE     Pharma / Biotech
140 FG Manufacturing
141 Education / Healthcare
142 ABC State / Local Government
250 BC Technology
260 Portside Ballroom Insurance

9:00 AM - 10:30 AM    Closing Keynote, ARMA State of the Association and Awards Presentation
Closing Keynote: GenAI: Off the Record
Join us as we welcome Kon Leong, CEO of ZL Technologies, Inc. for a powerful closing keynote address.

The emergence of generative AI has turned the spotlight towards unstructured, human-created data, such as files and electronic communications. Harnessing this data for AI and analytics is a top priority for every large company, promising to uncover a view into organizations like we’ve never seen before.

The only thing in the way is the sheer volume of data, the complexity of wrangling it, and the difficulty of implementing governance and privacy to ensure defensible data use. Fortunately, using principles founded in records and information management, companies can make leapfrog advancements towards harvesting the enterprise repository of corporate knowledge and deliver insights to better manage the human side of enterprises

ARMA State of the Association and Awards Presentation
Each year, ARMA International recognizes individuals, organizations, and chapters for outstanding achievement! We are pleased to invite you, as we present these prestigious awards and honor ARMA members who contributed to the industry and ARMA community in the past year. Join ARMA Chair, Margaret Hermesmeyer, and ARMA CEO, Nathan Hughes, for this awards presentation and update on the association, including updates on the past year and future initiatives. 

10:30 AM - 11:00 AM    Coffee Break
11:00 AM - 12:00 PM    Education Breakout Sessions
See Event Agenda for Session Information
12:00 PM - 12:30 PM    Attendee Lunch Pick-Up
12:30 PM - 4:00 PM    Education Breakout Sessions
See Event Agenda for Session Information