FAQs


When and Where? Event Dates: April 28-30, 2025 Location: Savannah, Georgia Venue: JW Marriott Plant RIverside District Address: 500 W River St, Savannah, GA 31401 Phone: (912) 373-9100
Hotel Information Next Step...Book Your Hotel! Book your group rate for ARMA InfoNext Conference 2025 Get the full conference experience by staying at the JW Marriott Plant Riverside District, like place you have ever stayed before! Reservations at the JW Marriott Plant Riverside District should be made through the link provided after your conference registration is complete. ARMA InfoNEXT 2025 Contracted Rate: Standard King or 2 Queen Room: $339 per night + taxes and fees There will not be a government room rate offered at this property. Guest room rates above do not include daily $36.00 Destination Fee, which includes the following: $36 daily food and beverage credit Glass of sparkling wine for up to 2 guests per stay Box of Byrd’s Famous Cookies A Plant Riverside District history tour Enhanced Wi-Fi access Daily luxury car service within the Savannah Historic District (up to 5 miles) $15 District Boutique credit Subject to changes
Forms of Payment Accepted Participants can pay via credit card during registration that will be securely processed. If a participant cannot pay for registration by credit card, checks and wire transfers are accepted. Please select the "Send Invoice" option during the payment step. If paying by check, please contact Conference@armaintl.org for mailing instructions.
Cancellation Policy Cancellation requests received by March 3, 2025, will be subject to a 20% cancellation fee. Cancellation requests received March 4, 2024, through March 31, 2025, will be subject to a 50% cancellation fee. All refund requests received after March 31, 2024, will not be honored or transferable to future conferences unless you meet the requirements of one of the below stated travel restrictions, event cancellation circumstances or medical emergency clauses. Substitutions are encouraged. All cancellations must be received in writing; made by the registered attendee and/or credit card holder; and must include the name of the attendee and/or transaction number. Please send all written cancellations to Conference@armaintl.org. Refunds will be issued via the original payment method used no later than 30 days after cancellation has been approved. No-shows will not receive a refund or credit toward future ARMA InfoNEXT conferences. Substitution Policy: Substitution of registration is permitted through April 14, 2025, with written consent. Any substitution must be of the same type (that is, for Member, and Non-Member for Non-Member). The individual submitting the substitution request is responsible for all financial obligations. A $100 administrative fee will apply for each substitution. Travel Restrictions: If travel restrictions are imposed in the country where the registrant is traveling from, and these restrictions prohibit that registrant’s attendance at this event, you will have the option for a full refund or to put the value of registration towards the 2024 Conference. Event Cancellation/Postponement/Repurposing: ARMA International is committed to the safety and well-being of all its members and will take all appropriate precautions to ensure all live events are safe. If ARMA International must cancel an in-person event due to low registration, public health issues and/or government policy, or other circumstances which would make the event non-viable, ARMA International will offer registrants a full refund. Should ARMA International postpone the event, your registration will be transferred to the same event at the new, future date, with an option to request a full or partial refund. ARMA International is not responsible for reimbursement of any expenses incurred related to the cancellation or postponement of an event. Medical Emergency: If you need to cancel due to a medical emergency, the cancellation request will be considered after the conference at ARMA’s discretion. Documentation will be required with the cancellation request.
Marketing & Communications Policy By registering for ARMA InfoNEXT 2025 you agree to receive conference related emails, text messages, and other electronic communications from ARMA International. You acknowledge that your contact information will be entered into ARMA InfoNEXT 2025 event registration system, app, and website. By registering for ARMA InfoNEXT 2025, you acknowledge that ARMA International may share your name with the JW Marriott Plant Riverside District in a registration list to audit rooms for the event housing block and flag for inclusion in the group block for on-site room deliveries. By registering for ARMA InfoNEXT 2025, you grant ARMA International explicit permission to include your email address in a list provided to attendees, exhibitors, and business partners participating in the event. If you’d like to opt out, please email Conference@armaintl.org. By registering for ARMA InfoNEXT 2025, you grant full permission to ARMA International to use and distribute any images, videos, and audio of you captured at our event for the purposes of event documentation, media coverage, or future promotion. Photographs and videos may be published on ARMA International’s website, social media accounts, or in other digital and print publications. If you’d like to opt out, please email Conference@armaintl.org. Disclosure of SMS Consent: By providing your mobile phone number, you are giving consent to receive autodialed calls, pre-recorded & artificial audio, SMS/MMS texts, or other electronic communications from ARMA International at the email and phone number provided, even if the number is on a corporate, state, or national Do Not Call List. This consent is not a requirement for purchasing any goods or services. Messaging Frequency may vary. Standard message and data rates may apply. Instructions for Opting Out: To stop receiving these messages, simply reply STOP to any message we send. For assistance, reply HELP or contact our customer service at Conference@armaintl.org. Privacy Policy: Your information will be used in accordance with our Privacy Policy.
Code of Conduct ARMA International is committed to providing a safe, productive, and welcoming environment for the entire RIM/IG community and ARMA International staff. All conference participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, sponsors, staff, and service providers, are expected to comply with this code of conduct. It applies to all ARMA International events, including those sponsored by companies and organizations held in conjunction with ARMA International, in public or private facilities. ARMA International does not tolerate any form of discrimination or harassment. In response to any incident of unacceptable behavior, ARMA International reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without refund and the right to prohibit attendance at any future event. Examples of Unacceptable Behavior: Harassment, intimidation, or discrimination. Physical or verbal abuse. Inappropriate verbal comments related to gender, age, pregnancy, marital status, sexual orientation, disability, personal appearance, race, religion, or national origin. Inappropriate use of nudity and/or sexual images in public spaces or in presentations. Harassing, threatening, or stalking. Unwanted touching, unwanted remarks of a sexual nature, unwelcome comments about someone’s body or personal appearance, and unwelcome attention. If you experience harassment or notice that someone else is being harassed, contact either Nathan Hughes, at nate.hughes@armaintl.org, or Tricia Smith, at tricia.smith@armaintl.org, so that we may investigate and take appropriate action. Responsible Drinking At ARMA International events, including receptions, where both alcoholic and non-alcoholic beverages are served, attendees and staff who choose to drink alcoholic beverages are expected to drink responsibly. ARMA International and convention, hotel, or venue event staff have the right to deny service to attendees for any reason and may require an attendee to leave the event. Personal Safety and Security ARMA International is committed to providing a safe and secure environment at its events by working with venue staff to make sure everyone is safe. We ask that attendees report any questionable or concerning activity to ARMA International or convention, hotel, or venue event staff. Be aware of your surroundings at all times. Do not wear earbuds. Use the buddy system when walking to and from event venues, including networking event locations during early or late hours. Don’t wear your meeting badge on the street. Take it off as soon as you leave the building/venue. Don’t carry a lot of cash or credit cards. Leave in your hotel room safe. Don’t leave personal property unattended anywhere, anytime. ARMA International reserves the right to, in its sole discretion, refuse entrance to the conference and/or remove any individual whose behavior is disruptive and/or is not consistent with the character and purpose of the event. All ARMA InfoNEXT 2025 badges are the property of ARMA International and must be returned upon request.

Event Dates:
April 28-30, 2025

Location:
Savannah, Georgia

Venue:
JW Marriott Plant RIverside District
Address: 500 W River St, Savannah, GA 31401
Phone: (912) 373-9100

Hotel Information

Next Step...Book Your Hotel!
Book your group rate for ARMA InfoNext Conference 2025

Get the full conference experience by staying at the JW Marriott Plant Riverside District, like place you have ever stayed before! Reservations at the JW Marriott Plant Riverside District should be made through the link provided after your conference registration is complete.

ARMA InfoNEXT 2025 Contracted Rate:
Standard King or 2 Queen Room: $339 per night + taxes and fees

There will not be a government room rate offered at this property.

Guest room rates above do not include daily $36.00 Destination Fee, which includes the following*:

$36 daily food and beverage credit
Glass of sparkling wine for up to 2 guests per stay
Box of Byrd’s Famous Cookies
A Plant Riverside District history tour
Enhanced Wi-Fi access
Daily luxury car service within the Savannah Historic District (up to 5 miles)
$15 District Boutique credit

* Subject to changes

Forms of Payment Accepted

Participants can pay via credit card during registration that will be securely processed.

If a participant cannot pay for registration by credit card, checks and wire transfers are accepted. Please select the "Send Invoice" option during the payment step.

If paying by check, please contact Conference@armaintl.org for mailing instructions.

Cancellation Policy

Cancellation requests received by March 3, 2025, will be subject to a 20% cancellation fee. Cancellation requests received March 4, 2024, through March 31, 2025, will be subject to a 50% cancellation fee. All refund requests received after March 31, 2024, will not be honored or transferable to future conferences unless you meet the requirements of one of the below stated travel restrictions, event cancellation circumstances or medical emergency clauses. Substitutions are encouraged.

All cancellations must be received in writing; made by the registered attendee and/or credit card holder; and must include the name of the attendee and/or transaction number. Please send all written cancellations to Conference@armaintl.org.
Refunds will be issued via the original payment method used no later than 30 days after cancellation has been approved.
No-shows will not receive a refund or credit toward future ARMA InfoNEXT conferences.

Substitution Policy:
Substitution of registration is permitted through April 14, 2025, with written consent. Any substitution must be of the same type (that is, for Member, and Non-Member for Non-Member). The individual submitting the substitution request is responsible for all financial obligations. A $100 administrative fee will apply for each substitution.

Travel Restrictions:
If travel restrictions are imposed in the country where the registrant is traveling from, and these restrictions prohibit that registrant’s attendance at this event, you will have the option for a full refund or to put the value of registration towards the 2024 Conference.

Event Cancellation/Postponement/Repurposing:
ARMA International is committed to the safety and well-being of all its members and will take all appropriate precautions to ensure all live events are safe. If ARMA International must cancel an in-person event due to low registration, public health issues and/or government policy, or other circumstances which would make the event non-viable, ARMA International will offer registrants a full refund. Should ARMA International postpone the event, your registration will be transferred to the same event at the new, future date, with an option to request a full or partial refund. ARMA International is not responsible for reimbursement of any expenses incurred related to the cancellation or postponement of an event.

Medical Emergency:
If you need to cancel due to a medical emergency, the cancellation request will be considered after the conference at ARMA’s discretion. Documentation will be required with the cancellation request.

Marketing & Communications Policy

By registering for ARMA InfoNEXT 2025 you agree to receive conference related emails, text messages, and other electronic communications from ARMA International. You acknowledge that your contact information will be entered into ARMA InfoNEXT 2025 event registration system, app, and website.

By registering for ARMA InfoNEXT 2025, you acknowledge that ARMA International may share your name with the JW Marriott Plant Riverside District in a registration list to audit rooms for the event housing block and flag for inclusion in the group block for on-site room deliveries.

By registering for ARMA InfoNEXT 2025, you grant ARMA International explicit permission to include your email address in a list provided to attendees, exhibitors, and business partners participating in the event. If you’d like to opt out, please email Conference@armaintl.org.

By registering for ARMA InfoNEXT 2025, you grant full permission to ARMA International to use and distribute any images, videos, and audio of you captured at our event for the purposes of event documentation, media coverage, or future promotion. Photographs and videos may be published on ARMA International’s website, social media accounts, or in other digital and print publications. If you’d like to opt out, please email Conference@armaintl.org.

Disclosure of SMS Consent: By providing your mobile phone number, you are giving consent to receive autodialed calls, pre-recorded & artificial audio, SMS/MMS texts, or other electronic communications from ARMA International at the email and phone number provided, even if the number is on a corporate, state, or national Do Not Call List. This consent is not a requirement for purchasing any goods or services. Messaging Frequency may vary. Standard message and data rates may apply.

Instructions for Opting Out: To stop receiving these messages, simply reply STOP to any message we send. For assistance, reply HELP or contact our customer service at Conference@armaintl.org.

Privacy Policy: Your information will be used in accordance with our Privacy Policy.

Code of Conduct

ARMA International is committed to providing a safe, productive, and welcoming environment for the entire RIM/IG community and ARMA International staff. All conference participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, sponsors, staff, and service providers, are expected to comply with this code of conduct. It applies to all ARMA International events, including those sponsored by companies and organizations held in conjunction with ARMA International, in public or private facilities.

ARMA International does not tolerate any form of discrimination or harassment. In response to any incident of unacceptable behavior, ARMA International reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without refund and the right to prohibit attendance at any future event.

Examples of Unacceptable Behavior:

Harassment, intimidation, or discrimination.
Physical or verbal abuse.
Inappropriate verbal comments related to gender, age, pregnancy, marital status, sexual orientation, disability, personal appearance, race, religion, or national origin.
Inappropriate use of nudity and/or sexual images in public spaces or in presentations.
Harassing, threatening, or stalking.
Unwanted touching, unwanted remarks of a sexual nature, unwelcome comments about someone’s body or personal appearance, and unwelcome attention.

If you experience harassment or notice that someone else is being harassed, contact either Nathan Hughes, at nate.hughes@armaintl.org, or Tricia Smith, at tricia.smith@armaintl.org, so that we may investigate and take appropriate action.

Responsible Drinking
At ARMA International events, including receptions, where both alcoholic and non-alcoholic beverages are served, attendees and staff who choose to drink alcoholic beverages are expected to drink responsibly. ARMA International and convention, hotel, or venue event staff have the right to deny service to attendees for any reason and may require an attendee to leave the event.

Personal Safety and Security
ARMA International is committed to providing a safe and secure environment at its events by working with venue staff to make sure everyone is safe. We ask that attendees report any questionable or concerning activity to ARMA International or convention, hotel, or venue event staff.

Be aware of your surroundings at all times.
Do not wear earbuds.
Use the buddy system when walking to and from event venues, including networking event locations during early or late hours.
Don’t wear your meeting badge on the street. Take it off as soon as you leave the building/venue.
Don’t carry a lot of cash or credit cards. Leave in your hotel room safe.
Don’t leave personal property unattended anywhere, anytime.

ARMA International reserves the right to, in its sole discretion, refuse entrance to the conference and/or remove any individual whose behavior is disruptive and/or is not consistent with the character and purpose of the event. All ARMA InfoNEXT 2025 badges are the property of ARMA International and must be returned upon request.