Join your public transit marketing, communications, and customer experience peers from across the country at this premier workshop focused on the tools and insights your organization needs to better connect with riders and stakeholders, deliver exceptional customer journeys, build your brand, and increase ridership.
APTA’s MCX Workshop is a dynamic event that blends strategy with innovation—offering actionable ideas, hands-on sessions, and real-world case studies. The workshop is a must-attend for inspiration, networking, and results.
Who should attend: all public transportation personnel involved in marketing, communications, customer experience, media relations, advertising, social media, planning, research, service development, and customer service.
APTA Code of Conduct: APTA is committed to providing a welcoming environment to all attendees at APTA conferences. By registering to attend the APTA Marketing, Communications & Customer Experience Workshop, you agree to abide by APTA's Code of Conduct for APTA Conference Attendees. To learn more, please review the Code of Conduct page.