EXCHANGE is an annual educational conference held by the Association for the Health Care Environment. The Association for the Health Care Environment (AHE) of the American Hospital Association is the organization of choice for professionals responsible for caring for the patient and resident care environment across all care settings; including hospitals, long term care, continuing care retirement communities and ambulatory care. AHE represents, defines, and advances over 2,300 professionals working to ensure quality outcomes and healthy communities.

General Information 

Conference Location

The Henry B. González Convention Center
900 E. Market Street
San Antonio, Texas 78205

Host Hotel

Grand Hyatt San Antonio
600 East Market Street
San Antonio, TX 78205

Continuing Professional Education (CPE) Credit

  • CHESPs participating in educational sessions can earn up to 12.5 contact hours towards the three-year requirement of 45 contact hours for certification renewal.
  • Attendees participating in the CHESP Review Session earn an additional 8.0 contact hours.
  • Attendees participating in the VPEI workshop earn 16 contact hours.
  • Attendees participating in the CMIP session earn 12 contact hours.
  • Paid content is not eligible for CPE.

Americans with Disabilities Act (ADA)

AHE complies with the Americans with Disabilities Act and strives to ensure that no individual with a disability is deprived of the opportunity to participate in an educational program solely by reason of that disability.

AHE will attempt to provide a reasonable accommodation for an attendee with a disability who requests accommodation. Please contact ahe@aha.org at least 21 days in advance of the program to specify your accommodation requests.


Grand Hyatt San Antonio
600 E. Market Street, San Antonio, Texas 78205

Individuals must be registered for the conference to obtain access to AHE's hotel block. Room block information will be provided in your Exchange registration confirmation email.

AHE Exchange 2019 Room Block Rates:
  • Standard Rate: $159 for single/double occupancy + taxes/fees
  • Government Rate: $124 for single/double occupancy + taxes/fees
* Government ID must be provided upon check-in to receive the government rate. All hotel reservations must be made by July 29, 2019 to guarantee availability and group rate.

Airline Discounts

AHE is offering special meeting discounts for all attendees of the Exchange meeting. Simply call (or have your travel agent call) one of our preferred airlines directly to receive these special fares.

For Delta Air Lines reservations and ticketing please call Delta Meeting Network reservations at 1-800-328-1111, Monday through Friday, 7:00 am - 7:30 pm Central Time. Refer to Meeting Code NY2HD. You may also go to www.delta.com and input the Meeting Code into the Meeting Event Code box to obtain the discounted fare and avoid any service fees.

United Airlines offers discounts off published fares of 2% - 10% based on the booking class of service. Call your travel professional or United Airlines at 800-426-1122 for reservations. Choose your flight times and access your meeting discounts by inserting ZFZN227273 in the Offer Code box.

Car Rental Discounts

Special meeting rates negotiated with Hertz are available by calling 1-800-654-2240 from within the U.S., or 405-749-4434 from outside the U.S., and providing the reservationist the meeting number CV#03AB0015. 

Special meeting rates negotiated with Enterprise and National are available by calling 1-800-261-7331 from within the U.S., enterprise.com or nationalcar.com, and supplying the meeting number K2C1074.

Special meeting rates negotiated with Avis are available by calling 1-800-633-3469 from within the U.S., or 1-800-331-1084 from outside the U.S., and providing the reservationist the meeting number L461444. 

Recordings and Photography

This program will be electronically recorded by the AHA. By attendance and/or participation in discussions, registrants agree that the AHA may electronically copy, record, photograph, and distribute registrants' attendance at and involvement in the conference. No individual or entity other than the AHA may electronically record any portion of this program for any purpose without the prior written consent of the AHA.


Be aware that you may be solicited by other companies to book your hotel room or make travel arrangements for Exchange 2019. Such companies are not affiliated with and are not sponsored or approved by AHE to provide travel arrangements for Exchange 2019. AHE will not be responsible for any actions or omissions of such companies.

The following companies are not affiliated with AHE. Please do not use them.
  • NTA Travel

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