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Dec 4 - 5, 2024
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Wednesday, Dec 04, 2024
Wednesday, Dec 04, 2024 1:30 PM - 2:30 PM CST
Mastering Membership Efficiency: Practical Solutions for Streamlining Engagement and Retention

This session will cover practical tips for improving membership efficiency by streamlining processes and reducing friction. You’ll learn how to simplify renewals, communicate more effectively with members, and boost retention through better engagement, using AI to enhance communication strategies and analyze membership data for deeper insights.

The session will also provide guidance on building leadership pipelines within membership programs, addressing common challenges such as cliques or having the same members repeatedly volunteer in key roles. Real-world examples and lessons learned will offer solutions for issues like declining membership renewals, disengaged members, and how to foster fresh leadership within the association.

By the end of the session, you’ll leave with simple, actionable strategies to improve retention, enhance communication, and make membership processes more efficient for your association.

Speaker(s):

Kristin Miodonski, Associate Vice President, MCI USA Hazel Iglesias, Director of Governance, Engagement & Operations, MCI USA

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