FAQs

Please access our registration rates page here.

As Association Forum continually innovates the delivery of first-class learning and experiences, we have evolved the Holiday Showcase model. For 2024, we have expanded the event to two full days of Holiday Showcase activities including world-class keynotes, in-depth breakout sessions and premier networking opportunities. In addition to expanding the number of CEU hours available, we’ve also developed opportunities to engage with peers and industry experts – inside and outside of the exhibit hall. The additional activations on the exhibit floor – including two stages/pavilions offering additional educational content; a wellness space; the Career Center including individual career advising appointments, HR consulting appointments, and professional headshots; food and beverage and more—required that we charge a nominal fee for Exhibit Hall only access. We know that budgets for professional development are tight, and we are confident that Holiday Showcase will provide an unparalleled learning and networking experience that will transform your thinking and advance you and your organization.

Hyatt Regency Chicago
151 E. Wacker Drive
Chicago, IL 60601

There are numerous self park garages in the area. The Hyatt Regency Chicago offers valet parking, available at 30% off the rates below for Association Forum participants:

• 0-3 hours: $49*
• 3-6 hours: $59*
• 6+ hours: $94*
• Overnight guests who book in the Association Forum room block: $84**
  
  *To receive this discounted rate, bring your parking ticket to the Association Forum registration desk for validation.
  **The discount will be automatically applied to overnight guests who booked their room inside the Association Forum room block

Registration is located on the Ballroom Level of the East Tower. Before arriving, please confirm that you received a registration confirmation email to verify that you are registered.

Name badges must be worn during all Holiday Showcase events. No exceptions will be made. Individuals without a name badge must register at the registration desk or will be required to leave Holiday Showcase.

Name badges may not be shared.

*Note: Only registered attendees, exhibitors, and media are allowed in the Exhibit Hall.

All general sessions (Opening Keynote, Amplify Lunch and Brunch Keynote) are available in Spanish via live human translation, and also offer live captioning in English. Attendees can access both services via a smartphone app. Attendees wishing to use live Spanish translation must bring their own headsets. View this short video tutorial for more information.

Business casual attire with comfortable shoes is recommended for all attendees.

Holiday Showcase does not provide childcare services.

A nursing mothers' room will be provided near registration.

Service pets are allowed.

Yes. Attendees will have access to a complimentary coat check located near the registration desk on the Ballroom Level of the East Tower. 

While backpacks are permitted, wheeled carts and roller bags are not allowed. These items may be checked at the complimentary coat check.

From the associationforum.org website, click on Holiday Showcase in the drop-down menu under the Education+Events tab on the main navigation bar at the top of the webpage. Once on the Holiday Showcase landing page, click 'Register' in the menu at the top right of the page. Next, please enter your email and click the Search button to begin. You must click on Search so your membership record can be found and obtain the proper registration rates. If you have a profile account with Association Forum as a member or nonmember, you will need to enter the email address associated with your account to start registration. If an account was not found with your email address, click ‘New Registration’.

From the Holiday Showcase landing page, click on “Attendee Service Center” under the “Account Login” tab in the main navigation menu at the top of the page. To log in, use the email address associated with the registration. You can find your password in your confirmation email. Once inside your registration, edit any details pertaining to your registration and save it. Please note: any edits to personal demographic information (job title, etc.) will only be reflected in your Holiday Showcase registration. To edit your permanent Association Forum profile, log in to your Association Forum account. 

Yes, attendees may register onsite on the Ballroom Level of the East Tower. Registration is open on December 4 from 8 a.m. until 6 p.m., and on December 5 from 7:30 a.m. until 4 p.m.

The early registration rate expires on November 13, 2024.

If you have questions regarding your registration, please contact education@associationforum.org.

Payment is due in full at the time of registration. Cancellations must be made in writing via education@associationforum.org on or before November 18, 2024, to receive a refund less a $75 processing fee. Refunds requested after November 18, 2024, will not be issued. Refunds will be processed in the same manner in which the original payment was made (i.e., registrations paid via credit card will be refunded via credit card). Refunds will not be issued in the event of a no-show. If you do not receive an acknowledgment within one week of submitting a refund request, please contact education@associationforum.org.

Substitution requests must be received by November 25, 2024. Requests made after November 25, 2024 must be processed on-site.

Please contact education@associationforum.org for assistance.

Visit our justification toolkit for language you can copy and paste to key staff in your organization.

You can earn up to 8 CEUs for attending both days of Holiday Showcase, depending on which education sessions you attend. Up to 1.5 additional CEUs can be earned by participating in all of the presentations at the One Idea Can Change the World® stage in the exhibit hall. To obtain a copy of your education history at Association Forum events, please email education@associationforum.org after the conference for a copy of your attendance record.

One hour of ethics-related CAE credit can be earned by attending the session The Ethics of Member Engagement: Balancing Personalization and Privacy (Thursday, December 5, 8:15-9:15 am).

The schedule will be posted online in early September. It will also be available in the Holiday Showcase app, which will be available in mid-November.

Association Forum is committed to a Welcoming Environment^® and ensuring that all attendees are supported in having a positive experience. Please contact us at (312) 924-7000 or education@associationforum.org so we can make any arrangements necessary.

Click here to take advantage of discounted room rates at the Hyatt Regency Chicago.

Single and double occupancy—$239 per night
*Applicable state & local taxes (currently 17.4%) not included.

The reservation deadline is Monday, November 11, 2024. After November 11, please contact the Hyatt Regency Chicago directly and identify yourself as a Holiday Showcase attendee. Note that Holiday Showcase discounts may not be available after November 11.

No, you are not required to provide a deposit to reserve a room. Your reservation will require only a credit card guarantee. Credit cards will not be charged unless a no-show/cancellation fee applies.

All rooms within the discounted block are standard rooms. If you would like to reserve a guest room suite or an upgrade, please contact the Hyatt Regency Chicago at (312) 565-1234. Please indicate your arrival and departure dates and the type of upgrade required.

Attendees will receive hotel room confirmations directly from the Hyatt Regency Chicago immediately after reserving their room(s).

Please contact the Hyatt Regency Chicago at (312) 565-1234.

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

In advance of Holiday Showcase, please contact membership@associationforum.org. Onsite you may visit the Association Forum exhibit booth and any staff person will be happy to assist you.

Please contact Phyllis Scott, Senior Director of Operations, at scott@associationforum.org.

Please contact education@associationforum.org.

Yes. Please contact marketing@associationforum.org to request access. You will be required to provide additional information for consideration.

Check out the Exhibitor Directory.