Why has the registration price changed from last year?
As Association Forum continually innovates the delivery of first-class learning and experiences, we have evolved the Holiday Showcase model. For 2023, we have expanded the event to a day and a half of Holiday Showcase activities, preceded by a series of half-day preconference programs. In addition to doubling the number of CEU hours available, we’ve also developed new opportunities to engage with peers and industry experts – inside and outside of the exhibit hall. The additional activations on the exhibit floor – including two new stages/pavilions offering additional educational content; a wellness space; the Career Center including individual career advising appointments, HR consulting appointments, and professional headshots; food and beverage and more—required that we charge a nominal fee. We know that budgets for professional development are tight, and we are confident that Holiday Showcase will provide an unparalleled learning and networking experience that will transform your thinking and advance you and your organization.
Where is the event located?
720 S. Michigan Avenue
Chicago, IL 60605
Where can I park?
The Hilton Chicago offers self and valet parking. Enter on Balbo Avenue. Prices are as follows:
Less than 1 hour: $12.50
1–4 hours $20.00
4–9 hours $27.50
9–24 hours $34.50
*To receive this discounted rate, bring your parking ticket to the Association Forum registration desk for validation.
0–6 hours $60.00
6 hours–overnight (with in and out privileges) $82.00
How will I receive my name badge?
Registration is located at the 8th Street entrance of the Hilton Chicago. Before arriving, please confirm that you received a registration confirmation email to verify that you are registered.
Name badges must be worn during all Holiday Showcase events. No exceptions will be made. Individuals without a name badge must register at the registration desk or will be required to leave Holiday Showcase 2023.
Name badges may not be shared.
*Note: Only registered attendees, exhibitors, and media are allowed on the tradeshow floor.
What is the recommended attire?
Business casual attire with comfortable shoes is recommended for all attendees.
Will childcare be provided?
Holiday Showcase does not provide childcare services.
Are there any resources provided for nursing mothers?
A nursing mothers' room will be provided near 8th Street Registration.
What is the policy on pets?
Service pets are allowed.
Will coat check be available?
Yes. Attendees will have access to a complimentary coat check located at the 8th Street entrance of the Hilton Chicago.
Are wheeled carts or roller bags allowed on the tradeshow floor?
While backpacks are permitted, wheeled carts and roller bags are not allowed. These items may be checked at the complimentary coat check.
REGISTRATION AND CANCELLATION
How do I register?
From the associationforum.org website, click on Holiday Showcase in the drop-down menu under the Education+Events tab on the main navigation bar at the top of the webpage. Once on the Holiday Showcase landing page, click Register in the menu at the top right of the page. Next, please enter your email and click the Search button to begin. You must click on Search so your membership record can be found and obtain the proper registration rates. If you have a profile account with Association Forum as a member or nonmember, you will need to enter the email address associated with your account to start registration. If an account was not found with your email address, click ‘New Registration’.
How do I update my contact details, event preferences, and other registration details?
From the Holiday Showcase landing page, click on “Attendee Service Center” under the “Account Login” tab in the main navigation menu at the top of the page. To log in, use the email address associated with the registration. You can find your password in your confirmation email. Once inside your registration, edit any details pertaining to your registration and save it. Please note: any edits to personal demographic information (job title, etc.) will only be reflected in your Holiday Showcase registration. To edit your permanent Association Forum profile, log in to your Association Forum account.
Can I register on-site?
Yes, attendees may register onsite at the 8th Street entrance of the Hilton Chicago. Registration is open on November 29 from 8 a.m. until 6 p.m., and on November 30 from 7:30 a.m. until 4 p.m.
When is the early bird registration deadline?
The early bird registration rate expires on November 8, 2023.
Who can I contact about questions or problems regarding my registration?
Payment is due in full at the time of registration. Cancellations must be made in writing via firstname.lastname@example.org on or before November 13, 2023, to receive a refund less a $75 processing fee. Refunds requested after November 13, 2023, will not be issued. Refunds will be processed in the same manner in which the original payment was made (i.e., registrations paid via credit card will be refunded via credit card). Refunds will not be issued in the event of a no-show. If you do not receive an acknowledgment within two weeks of submitting a refund, please contact email@example.com.
What is the substitution policy?
Substitution requests must be received by November 20, 2023. Requests made after November 20, 2023 must be processed on-site.
Where can I obtain a printed registration form/registration receipt?
How many continuing education unit (CEU) hours will I earn for attending Holiday Showcase?
You can earn up to 6 CEUs for attending Holiday Showcase, plus an additional 3 for attending one of the preconference sessions, depending on which education sessions you attend. Up to 1.5 additional CEUs can be earned by participating in all of the presentations at the One Idea Can Change the World® stage in the exhibit hall. To obtain a copy of your education history at Association Forum events, please email firstname.lastname@example.org after the conference for a copy of your attendance record.
Where can I get a copy of the program?
The schedule is available online and in the Holiday Showcase app, available in mid-November.
Who should I contact about dietary restrictions or other special accommodations?
Association Forum is committed to a Welcoming Environment® and ensuring that all attendees are supported in having a positive experience. Please contact us at (312) 924-7000 or email@example.com so we can make any arrangements necessary.
How do I book a hotel reservation?
Click here to take advantage of discounted room rates at the Hilton Chicago.
What are the room rates for Holiday Showcase 2023?
Single and double occupancy—$229 per night
*Applicable state & local taxes (currently 17.4%) not included.
What is the deadline to book a reservation?
The reservation deadline is Tuesday, November 7, 2023. After November 7, please contact the Hilton Chicago directly and identify yourself as a Holiday Showcase attendee. Note that Holiday Showcase discounts may not be available after November 7.
Do I need to give a room deposit to hold my reservation?
No, you are not required to provide a deposit to reserve a room. Your reservation will require only a credit card guarantee. Credit cards will not be charged unless a no-show/cancellation fee applies.
Are there any suites or upgrades available?
All rooms within the discounted block are standard rooms. If you would like to reserve a guest room suite or an upgrade, please contact the Hilton Chicago at (312) 922-4400. Please indicate your arrival and departure dates and the type of upgrade required.
When will I receive confirmation of my hotel reservation?
Attendees will receive hotel room confirmations directly from the Hilton Chicago immediately after reserving their room(s).
Who should I contact if I have a question regarding my hotel reservation?
Please contact the Hilton Chicago at (312) 922-4400.
What if I need to cancel my hotel reservation?
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact Hilton customer service. Alternatively, you can cancel your reservation online.
I have questions regarding Association Forum membership.
In advance of Holiday Showcase, please contact firstname.lastname@example.org. Onsite you may visit the Association Forum Booth and any staff person will be happy to assist you.
I have a question regarding exhibit sales and sponsorships.