ASHRM 2017 Keynote: James Lam

ERM Best Practices and Benefits: A Case Study

James Lam is a pioneering chief risk officer and early advocate of enterprise risk management (ERM). In this keynote address, James will discuss emerging best practices in ERM and provide a compelling case study based on his experience as Chairman of the Risk Oversight Committee at E*TRADE Financial.

Learning Objectives:

  • Identify key attributes of a continuous ERM process
  • Discuss best practices in board risk oversight
  • Describe performance feedback on ERM effectiveness

James Lam is President of James Lam & Associates, a risk management consulting firm he founded in January 2002. He works with companies across all industry sectors on improving the effectiveness of their risk management programs. James has also served as an executive coach to current and aspiring chief risk officers.

In November of 2012, James was appointed to the Board of Directors of E*TRADE Financial Corporation (NASDAQ: ETFC). Upon his appointment, he was named Chairman of the Risk Oversight Committee and a member of the Audit Committee. An NACD Board Leadership Fellow, James was recently recognized in the 2017 NACD Directorship 100 as one of β€œthe most influential people in the boardroom community.”

James is the author of Enterprise Risk Management: From Incentives to Controls, which has ranked #1 best-selling among 25,000 risk management titles on The book has been translated into Chinese, Indonesian, Japanese, and Korean. His new book Implementing Enterprise Risk Management was published by Wiley in March 2017.

In 1997, James received the inaugural Risk Manager of the Year Award from the Global Association of Risk Professionals. For three years (2005, 2006, and 2008), Treasury & Risk Management magazine named him one of the β€œ100 Most Influential People in Finance.”

James graduated summa cum laude with a B.B.A. from Baruch College in 1983 and received an M.B.A. with honors from UCLA in 1989. James has taught M.B.A. classes at Babson College and the Hult International Business School. He has also guest lectured at Harvard Business School.

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